Samsung Galaxy S8 Problems and Solutions

Galaxy S8 Problems
Samsung Galaxy S8 Problems and Solutions - The users of the Galaxy S8 and Galaxy S8 Plus reporting Galaxy S8 red screen issues and offers a fix. Before contacting a Samsung Service Centre, please attempt the following Galaxy S8 problems and solutions. Some situations may not apply to your device.

Samsung Galaxy S8 Problems and Solutions

If you want to know how to some minor problems in regard to texting problems, charger-related problems or the most Galaxy S8 problems, we guide you with a solutions to fix it. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:
  1. Password: When the device lock feature is enabled, you must enter the password you set for the device.
  2. PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.
  3. PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.
  4. PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.
Samsung Galaxy S8 Problems displays network or service error messages
When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.
  • You cannot access some options without a subscription. For more information, contact your service provider.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.
The touchscreen responds slowly or improperly
  1. If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly.
  2. If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction.
  3. The touchscreen may malfunction in humid conditions or when exposed to water.
  4. Restart your device to clear any temporary software bugs.
  5. Ensure that your device software is updated to the latest version.
  6. If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Samsung Galaxy S8 Fatal Eror
Try the following solutions. If the eror problem on Galaxy S8 is still not resolved, contact a Samsung Service Centre.

Restarting the Galaxy S8
If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.

Forcing restart
If your device is frozen and unresponsive, here the Galaxy S8 User Manual:
  1. Press and hold the Power key and the Volume
  2. Down key simultaneously for more than 7 seconds to restart it.
Some people said this Galaxy S8 Hard Reset
Resett Galaxy S8
If the methods above do not solve your problem, perform a Galaxy S8 factory data reset by read this Galaxy S8 manual user guide:
  • Launch the Settings app and tap General management → Reset → Factory data reset → RESET → DELETE ALL. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.
If you registered a Google account to the device, you must sign in to the same Google account after resetting the device.

Calls are not connected
  1. Ensure that you have accessed the right cellular network.
  2. Ensure that you have not set call barring for the phone number you are dialling.
  3. Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
  1. Ensure that you are not covering the built-in microphone.
  2. Ensure that the microphone is close to your mouth.
  3. If using an earphone, ensure that it is properly connected.

Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area. A cellular network or the Internet is often disconnected or audio quality is poor
  1. Ensure that you are not blocking the device’s internal antenna.
  2. When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station.

Move to another area and try again.
  • When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network.

The battery icon is empty
Your battery is low. Charge the battery.
The battery does not charge properly (For Samsung-approved chargers)
  1. Ensure that the charger is connected properly.
  2. Visit a Samsung Service Centre and have the battery replaced.
Galaxy S8 Tips and Tricks
The battery depletes faster than when first purchased
  1. When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  2. Battery consumption will increase when you use certain features or apps, such as GPS, games, or the Internet.
  3. The battery is consumable and the useful charge will get shorter over time.

When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.
Do the following when the device heats up:
  1. Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.
  2. If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  3. When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.
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